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Privacy Policy

STATEMENT OF INTENT

Our Privacy Policy explains how and why we collect personal information about you. We are committed to responsible management of personal information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

COLLECTION OF PERSONAL INFORMATION

In order to receive certain information and to use certain services on this site you will be asked to provide personal information about yourself such as your name, address and email address. When you provide this information to us you consent to our use of that information in accordance with the terms of this Privacy Policy. This information will be used to provide you with the services that you have requested and to provide you with news and information about our products and services. If you no longer want to receive such information just let us know by email and we will stop sending it.

STORAGE OF PERSONAL INFORMATION

We will keep your personal information for as long as we need it to provide our products and/or services to you. We will try to keep personal information which we hold about you up to date, but if you think that we are holding information which is inaccurate or you are otherwise unhappy about our use of your personal information then please send us an email to let us know.

SHARING INFORMATION

We will not sell the personal information that we collect from you. We use the personal information which we collect from you to help us provide our products and/or services to you. Some data processing in relation to this site may be carried out for us by a third party and in some cases that may mean that the third party will receive your personal information. Such third party will provide guarantees to us that they will provide high level encrypted security. Any data processing carried out for us by a third party will be governed by a written contract between us and that third party, which contract will provide that the third party will only act on our instructions. Such organisations include Barclays Merchant Services, PayPal and Nochex.

COOKIES

Some websites use “cookies” which are text only strings of information that the website you are visiting transfers to the cookie file of the browser on your computer. Their purpose is to identify users and to enhance the user’s experience by customising web pages. A cookie will usually contain the name of the domain from which the cookie has come, an expiry date for the cookie, and a value, which is usually a random generated unique number.

USE OF COOKIES ON OUR SITE

This site uses first party cookies to record

the time that you visit this site;
to help us recognise you as a unique visitor when you return to this site and to allow us to tailor content for you
to compile anonymous, aggregated statistics that allow us to understand how users use this site to help us to improve the operation of this site;
to allow you to carry information across pages of our site and avoid having to re-enter information;
to allow you to maintain a shopping basket;
within registration to allow you to access stored information

I.P. ADDRESS

This site logs your Internet Protocol (I.P.) address. All computers that are linked to the Internet have an I.P. number. An I.P. address does not provide identifiable personal information.

ACCESS

You are entitled under the Data Protection Act 1998 to a copy of the personal information that we hold about you if you apply to us in writing. We may make a small charge for dealing with any such request.

LINKS

This site provides links to other websites. Our Privacy Policy applies only to this site and we are not responsible for the privacy practices of third party sites.

JOB APPLICATIONS

We provide online job applications. These require the provision of personal information some of which may be sensitive information. We need for example ethnic information for equal opportunity purposes. By completing our job application form you expressly consent to our processing the information in connection with your application.

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